---
title: "Claims: Navigate special cases"
description: Certain claims require special attention. This is true in the case of an out of country claim or a claim related to medical assistance in dying.
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---

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### Claims: Navigate special cases

 July 6, 2026

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Claims: Navigate special cases

0:41

 

Certain claims require special attention. This is true in the case of an out of country claim or a claim related to medical assistance in dying.

Two new training modules highlight what to verify in these situations, potential challenges you may encounter and the best practices to adopt to help avoid delays or surprises when a claim is filed.

In just a few minutes, you will be able to:

- Determine what information is needed to file a claim
- Know what kinds of issues can arise
- Define what medical assistance in dying is in the context of a life insurance claim
- Get practical tips 

View the [Out of country life claim](https://share.articulate.com/c81C_1oFezPInX1HlvXOW) module

View the [Medical assistance in dying](https://share.articulate.com/QsLIIiKBRRvEcs6AhnfQ6) module 

 

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