--- title: Claims | New life insurance confirmation of eligibility description: Eligible clients may receive earlier notification of a favorable claim outcome, reducing uncertainty during the claims process. image: https://iaconnected.ia.ca/hubfs/Individuel/instant-iA/2025/OG_PROJ-19-6_Hero_INSTANT_IA_EN.jpg --- [![iA-EN](https://iaconnected.ia.ca/hubfs/iAAH/Common/Logos/iA-EN.svg "iA-EN")](https://iaconnected.ia.ca/) [FR](https://linstantia.ia.ca/r%C3%A9clamation-nouvelle-confirmation-dadmissibilit%C3%A9-en-assurance-vie/tags/assurance) # iA CONNECTED Your ongoing source of information. ![Hero\_image\_seul\_Dskp](https://iaconnected.ia.ca/hubfs/Individuel/instant-iA/2025/Hero_image_seul_Dskp.jpg) ![Hero\_Instant\_iA\_Modifie\_dsktp](https://iaconnected.ia.ca/hubfs/Individuel/instant-iA/2025/Hero_Instant_iA_Modifie_dsktp.jpg) [Home](https://iaconnected.ia.ca/) ### Claims | New life insurance confirmation of eligibility October 5, 2026 Share with your colleagues | [![iA Groupe financier - Facebook](https://iaconnected.ia.ca/hs-fs/hubfs/Logo-reseaux-sociaux/ico-fb.png?width=31&name=ico-fb.png)](https://www.facebook.com/sharer/sharer.php?u=https://iaconnected.ia.ca/claims-new-life-insurance-confirmation-of-eligibility/tags/insurance) [![iA Groupe financier - Linkedin](https://iaconnected.ia.ca/hs-fs/hubfs/Logo-reseaux-sociaux/ico-in.png?width=39&name=ico-in.png)](https://www.linkedin.com/sharing/share-offsite/?url=https://iaconnected.ia.ca/claims-new-life-insurance-confirmation-of-eligibility/tags/insurance) [mailto:?subject=[Shared%20article]%20Claims%20|%20New%20life%20insurance%20confirmation%20of%20eligibility&body=I%20recommend%20that%20you%20read%20the%20article%20'Claims%20|%20New%20life%20insurance%20confirmation%20of%20eligibility'%20on%20iA%20CONNECTED:%20https://iaconnected.ia.ca/claims-new-life-insurance-confirmation-of-eligibility/tags/insurance](mailto:?subject=[Shared%20article]%20Claims%20|%20New%20life%20insurance%20confirmation%20of%20eligibility&body=I%20recommend%20that%20you%20read%20the%20article%20'Claims%20|%20New%20life%20insurance%20confirmation%20of%20eligibility'%20on%20iA%20CONNECTED:%20https://iaconnected.ia.ca/claims-new-life-insurance-confirmation-of-eligibility/tags/insurance) Claims | New life insurance confirmation of eligibility 1:22 Starting in October 2026, we will gradually begin issuing new confirmation of eligibility notices for certain life insurance claims. This approach will first be tested with a select group of clients and then made available to all eligible clients in 2027. When a claim is deemed eligible and payable without any additional requirements, we will automatically issue an eligibility notice. A digital letter to this effect will be posted in the claimant’s Claim follow-up.   Whether you choose to submit the claim for the claimant or they choose to submit it themselves, iA will take the step of proactively reaching out to them directly at this initial stage of the claims process, provided the claim is eligible.  **Benefits for your clients**  This communication will allow your clients to be notified more quickly when a favourable decision is expected.  They will therefore benefit from: - less uncertainty during the analysis of their claim - better visibility on the claim’s progress - a more transparent and reassuring experience   **Key takeaways** - No action is required on your part. - The usual administrative, financial and legal validations remain in place. - Only claims that meet the [established criteria](https://iaa.secureweb.inalco.com/cw/-/media/documents-repository/individual-insurance-savings-and-retirement/individual-insurance/2022/09/requirement-guide-life-insurance.pdf) will receive this notice. This is a tangible improvement that will help reassure clients when they need it most.     Topic : [Insurance](https://iaconnected.ia.ca/tag/insurance) Written by [iA](https://iaconnected.ia.ca/author/ia) [Previous](https://iaconnected.ia.ca/ia-financial-group-we-are-canadas-leader-in-term-insurance/tags/insurance) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. ### Categories - [Assurance (1)](https://iaconnected.ia.ca/tag/assurance) - [Digital evolution (28)](https://iaconnected.ia.ca/tag/digital-evolution) - [Economic news (4)](https://iaconnected.ia.ca/tag/economic-news) - [Insurance (57)](https://iaconnected.ia.ca/tag/insurance) - [Miscellaneous (7)](https://iaconnected.ia.ca/tag/miscellaneous) - [Portfolio Managers (9)](https://iaconnected.ia.ca/tag/portfolio-managers) - [Savings (51)](https://iaconnected.ia.ca/tag/savings) ### Stay informed [![Your tools](https://iaconnected.ia.ca/hubfs/Covid_microsite/en/Button-tools-en.png "Your tools")](https://iaconnected.ia.ca/your-tools) [![Procedures and FAQ](https://iaconnected.ia.ca/hubfs/Covid_microsite/en/Button-PROCEDURES-en.png "Procedures and FAQ")](https://iaconnected.ia.ca/useful-links) ![La compil macro](https://iaconnected.ia.ca/hubfs/Individuel/instant-iA/2026/WGAM-1-7_Microsite_Playlist_Macro_PPT2_1920x1080_EN.jpg) ### The economic ideas driving the markets! 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