---
title: "Insurance | Online access to lab results: A new service offered by ExamOne"
description: Since August 17, clients who get lab tests as part of an application for life, critical illness or disability insurance (excluding Assure&go products) will be able to view their lab results online through the ExamOne secure portal. 
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---

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### Insurance | Online access to lab results: A new service offered by ExamOne

 August 31, 2026

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Insurance | Online access to lab results: A new service offered by ExamOne

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Since August 17, clients who get lab tests as part of an application for life, critical illness or disability insurance (excluding Assure&go products) will be able to view their lab results online through the [ExamOne](https://www.examone.ca/) secure portal. 

**How does the access to results work?**

During the sample collection appointment, the examiner provides the client with a unique barcode along with an explanatory document.

- The client uses the barcode to register for the ExamOne secure portal and receives an        email when their results are available.
- Results are generally available 7 to 14 days after the samples are collected.
- The client can view, download or print their results for their personal records or share          them with their health care provider, if necessary.

**What you need to know**

- The ExamOne portal allows clients to view the results of lab tests performed as part of        their insurance application.
- It does not provide an explanation of the results or any information regarding the         
       underwriting decision made by iA Financial Group.
- For questions regarding registration or access to the portal, clients can directly contact       ExamOne customer service.

**How to support your clients**

Your clients can now access their lab results on their own. You can advise them to:

1. Keep the document and barcode provided during their sample collection appointment.
2. Register for the ExamOne portal using the barcode.
3. Consult their results when they become available, generally 7 to 14 days after the samples are collected.

 

[![Go to ExamOne portal](https://no-cache.hubspot.com/cta/default/4733265/0d158d11-df13-49dc-a181-29dded878887.png)](https://cta-redirect.hubspot.com/cta/redirect/4733265/0d158d11-df13-49dc-a181-29dded878887)

 

By making it easier to access lab results, we are offering clients greater autonomy and transparency throughout their application process.

 

 Topic : [Digital evolution](https://iaconnected.ia.ca/tag/digital-evolution)

Written by [iA](https://iaconnected.ia.ca/author/ia)

 2027-07-13 00:00:00

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