The 2025 Savings Campaign is in full swing! Enjoy a distinctive experience with EVO and our sales tools.
Use EVO to submit your requests and avoid processing delays.
To guarantee processing within 2024 tax year deadlines, please ensure that your transactions are electronically confirmed and submitted by the deadlines indicated in this article.
- Transaction verification: Before finalizing your transactions, check to make sure that the contribution amounts and contract numbers are correct. Pay particular attention to spousal RRSPs. Please DO NOT send duplicate requests.
- Follow-up on your requests: You may follow-up on your transaction requests through the Business Tracker tab available in your Advisor Centre. Customer service does not store more information than is available on your screen.
- Contribution refused: If a contribution is refused by the client’s financial institution (insufficient funds, incorrect bank account, unavailable funds, etc.), the tax receipt will be cancelled.
- Request for an adjustment: If you need to request a transaction adjustment, please notify us as soon as possible, and before March 31, 2025, to avoid additional delays in issuing amended tax receipts. Your requests must be accompanied by a supporting letter (letter of indemnity if applicable) and fees may apply.
RRSP contributions | Transactions via EVO and inter-institution transfers
Deadline: Monday, March 3, 2025 Before 11:59 pm (Eastern time) |
A contribution must be confirmed by the advisor once the client has signed electronically. Processing times for electronic transfers can vary from a few days, depending on the financial institution. Please take this into consideration to make sure payment is received on or before March 3. |
RRSP contributions | Inter-contract requests
Deadline: Monday, March 3, 2025 |
Electronic signature and cheque/bank draft must be dated on or before March 3. The contribution deadline is always March 3 (signature date). However, March 7 is the deadline for receipt of transaction forms by our administrative teams. |
RRSP loan | Transactions via EVO
End of interest rate discount: Deadline to ensure a response before March 3: Friday, February 14, 2025 |
Whether accepted or not, we cannot guarantee a response to your RRSP loan application before March 3 if it is received after February 14. In case of denial of an application submitted after February 14, we cannot guarantee that a contribution will be applicable for the first 60 days of the year. |
Reminder – RRSP loan
- Please ensure that your file is complete and contains all supporting documents. These vary according to loan amount and term. See section 7.2 of the RRSP Loan Product Guide for more details.
Contributions with RRSP loan – what you need to know:
- Processing time is 5 to 10 business days.
- The investment date will be set within 5 business days of loan approval.
- Incomplete applications will result in additional delays.
- According to the terms of the contract, no surrender can be accepted, including HBP surrenders, as long as the RRSP loan is not reimbursed in full.
Reminder – RRSP-HBP loan
This strategy will help your clients optimize their RRSP contribution and enjoy the benefits of the HBP. Consult the RRSP-HBP Loan Product Guide (F13-1169A) to find out about the eligibility criteria.
For more information about the terms regarding RRSP or TFSA contributions, go to the Canada Revenue Agency (CRA) website.