A new task is now available in Business Tracker to help you quickly correct invalid postal addresses for your insurance clients.
April 14, 2026
Topic: Insurance
Starting April 27, 2026, Canadian beneficiaries of iA’s individual life insurance products will gain access, in the event of bereavement, to the full range of Empathy’s emotional, logistical and administrative support services.
April 7, 2026
Topic: Insurance
As of April 1, 2026, the medical second opinion service offered free of charge with critical illness insurance is now provided by Novus Health, a Canadian provider specializing in medical navigation and support.
March 26, 2026
Topics: Insurance, Digital evolution
New term and whole life insurance sales are now fully integrated into the modernized experience! You can now complete more than 20 self-service transactions directly in the Advisor Centre, just like Access Life and Transition.
March 26, 2026
Topics: Insurance, Digital evolution
As of March 30, the modernized contract delivery experience will be available for new term and whole life insurance sales (already in place for Access Life and Transition).
March 11, 2026
Topics: Insurance, Digital evolution
As of March 30, 2026, there will be an updated Access Life declaration of insurability in EVO. It will include revised and simplified questions to help you determine your clients’ eligibility.
March 4, 2026
Topic: Insurance
Effective March 16, 2026, we will be introducing changes to underwriting guidelines for newcomers for all insurance applications.
March 2, 2026
Topics: Insurance, Digital evolution
February 18, 2026
Topic: Insurance
To improve our clients’ experience and reduce claim processing times, we are introducing two initiatives that are simplifying our processes and enhancing our efficiency.
February 12, 2026
Topic: Insurance

