iA CONNECTED

82% of your clients are talking about wealth transfer, but only 32% have actually taken action¹. That gap is your opportunity, right now.

^{We have officially launched Empathy, a loss support service offered free of charge to Canadian beneficiaries of iA individual life insurance policies at the time a death claim is filed.1}

A new task is now available in Business Tracker to help you quickly correct invalid postal addresses for your insurance clients.

Starting April 27, 2026, Canadian beneficiaries of iA’s individual life insurance products will gain access, in the event of bereavement, to the full range of Empathy’s emotional, logistical and administrative support services.

 As of April 1, 2026, the medical second opinion service offered free of charge with critical illness insurance is now provided by Novus Health, a Canadian provider specializing in medical navigation and support.

New term and whole life insurance sales are now fully integrated into the modernized experience! You can now complete more than 20 self-service transactions directly in the Advisor Centre, just like Access Life and Transition.

As of March 30, the modernized contract delivery experience will be available for new term and whole life insurance sales (already in place for Access Life and Transition).

As of March 30, 2026, there will be an updated Access Life declaration of insurability in EVO. It will include revised and simplified questions to help you determine your clients’ eligibility.

Effective March 16, 2026, we will be introducing changes to underwriting guidelines for newcomers for all insurance applications.