iA Financial Group has won the 2025 FICO® Decision Industry Vanguard Award for the way it has implemented FICO® Platform to scale and enhance its underwriting process.
The highlights:
- Already a leader in Canada with over 50% automation, iA aims to achieve 80% automation by 2030, securing its position as a frontrunner within the insurance market
- FICO® Platform empowers iA Financial Group to make real-time underwriting decisions, allowing for increased decision speed, faster policy approvals, and a seamless experience for advisors and clients.
“With FICO® Platform, we are evolving our underwriting process to be faster, more precise, and more responsive to our clients’ needs. By increasing automation and refining advisor workflows, we’re delivering a seamless experience that allows more hard-working Canadians to access the protection they need. Plus, these improvements not only streamline current processes but also pave the way for the future automation of more complex decisions, ultimately driving efficiency and accuracy in our operations.” –Philippe Cleary, vice president, Underwriting, New Business & Claims, Individual Insurance, Savings and Retirement.
"iA’s implementation of FICO® Platform showcases how AI-powered decisioning is reshaping the insurance industry by delivering exceptional value to its clients. By automating processes and enabling real-time decision-making, iA is driving smarter operations, reducing costs, and delivering a superior experience for clients, reinforcing its leadership and strength in the insurance sector." –Nikhil Behl, president, software at FICO®.
