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Two new self-service transactions!

October 16, 2025

Two new self-service transactions!
1:13

 

You can now change banking details and payment day directly in the Advisor Centre, on your own, for all your in-force life insurance contracts!* These new features are in addition to those deployed for Access Life last April. 

 

Benefit from the advantages of self-service

  • Save time: Your transactions are processed immediately, compared to 7 to 14 days with paper forms or email and phone requests.
  • Reduce errors: Less back-and-forth with our administrative teams.
  • Be more efficient: A few clicks are all it takes to complete your transactions, leaving you and your assistants free to focus on client meetings and business development.

Quick look at transactions available online

 

Your clients can do it online too!

Your clients are also part of the equation. Encourage them to make certain transactions directly in My Client Space. You will be automatically notified in Business Tracker.

 

What does the new interface look like?

Non-modernized interface Modernized interface

transactions modernisées_octobre_EN

 

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Find out how to take full advantage of the modernized experience in the Advisor Centre with our new Digital Guide.

 

* These new transactions are not available in the Advisor Centre or My Client Space for living benefits products (iA Excellence). 

 

Topics : Insurance, Digital tools

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